Refund policy

Al Noor Watches – Customer Policy

1. Order Confirmation

  • All orders are confirmed after successful placement.

  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity.

2. Shipping Policy

  • Orders are processed as quickly as possible.

  • Delivery times may vary depending on your location.

  • Shipping charges are calculated at checkout before payment.

3. Return & Exchange Policy

  • Returns or exchanges can be requested within 7 days of receiving the order.

  • Products must be unused and in their original condition with all packaging.

  • Certain sale or discounted items may be non-returnable.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Warranty

  • Warranty coverage (if applicable) is mentioned on the product page.

  • Physical damage, water damage, or misuse is not covered under warranty.

5. Product Information

  • We strive to display accurate product descriptions and images.

  • Slight variations in color or appearance may occur due to screen settings.

6. Payment Policy

  • We accept approved payment methods available at checkout.

  • Orders will be processed only after payment verification.

7. Privacy & Security

  • Customer information is kept secure and used only for order processing, delivery, and customer support.

  • We do not sell customer information to third parties.

8. Customer Support

Al Noor Watches reserves the right to update this policy at any time without prior notice.